About Us
Practitioners First.
Consultants Second.
We're not just consultants who read about humanitarian work. We've lived it. Our team has spent years in the field, navigating the same challenges you face every day.
Our Mission
We bridge humanitarian expertise with cutting-edge AI innovation, ensuring technology amplifies impact while respecting the dignity of those we serve.
Humanitarian First
Every solution must serve the people who need it most. Technology should amplify human compassion, not replace it.
Practical Innovation
We focus on solutions that work in real-world humanitarian contexts — considering constraints like connectivity and resources.
Ethical AI
AI implementation must be transparent, accountable, and respectful of privacy — especially with vulnerable populations.
Meet The Team
Our leadership brings decades of combined experience from the world's leading humanitarian organizations. We've been in the field, and we understand your challenges.
Thomas Byrnes
CEO & Lead Consultant
A humanitarian leader and full-stack developer with over 15 years of experience architecting digital solutions for the world's most complex crises. Thomas bridges the gap between strategic humanitarian programming and hands-on technical implementation.
Avril James
Director of Global Operations
Experienced aid professional with significant knowledge of programme design and implementation, remote management, partner-led implementation, MPCA, and emergency response. Professional experience in Turkey, Jordan, Lebanon, Sierra Leone, Greece, Palestine, Sudan and Ukraine.
Marie-Josée Hamel
Independent Consultant & Co-Facilitator
Experienced humanitarian worker with expertise in programme management, strategy, emergency and early recovery responses, humanitarian disarmament and peacebuilding. Worked across the Middle East, West Africa, and South America.
Field-Tested Expertise
Our team has led programs across the world's most challenging humanitarian contexts. From multi-million euro cash programs to AI-powered decision support systems, we bring hands-on experience to every engagement.
Organizations We've Worked With
UN System
- OCHA
- UNICEF
- WFP
- UNHCR
NGOs
- Norwegian Refugee Council
- Danish Refugee Council
- Caritas Switzerland
- IFRC
Development
- GIZ
- DAI
- USAID
- ECHO
Movement
- ICRC
- Norwegian Red Cross
- Hellenic Red Cross
- Yemen Red Crescent
Our Approach
Every engagement follows a proven methodology that balances innovation with humanitarian realities.
Listen & Understand
Deep dive into your operational context, challenges, and constraints.
Design Together
Collaborative solution design leveraging your domain expertise.
Implement Responsibly
Phased rollout with continuous monitoring and ethical safeguards.
Scale & Sustain
Build internal capacity and systems that grow with you.
Ready to explore what's possible?
Get in touch to discuss how we can help your organization.